Privacy Policy
Effective Date: May 27, 2026
Box Hero Recycling Company ("Company," "we," "our," or "us") values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect information when you use our website or services.
Information We Collect
- Name
- Business name
- Phone number
- Email address
- Pickup address
- Service details and scheduling information
- Website usage data through cookies or analytics tools
How We Use Your Information
- Schedule pallet and cardboard pickup services
- Respond to inquiries and customer support requests
- Improve our services and website
- Send service updates or scheduling confirmations
- Communicate promotional offers or business updates
We do not sell your personal information to third parties.
Service Communications
By submitting your information through our website, forms, or phone inquiries, you agree to receive communications related to your pickup requests, scheduling, recurring service updates, and customer support.
Cookies & Analytics
- Our website may use cookies and analytics tools to improve user experience, monitor website traffic, and understand visitor behavior.
- You can disable cookies through your browser settings.
Data Protection
- We implement reasonable security measures to help protect your information from unauthorized access, disclosure, or misuse.
- However, no online transmission or storage system can be guaranteed to be 100% secure.
Third-Party Services
- We may use third-party platforms for:
- • Website hosting
- • Scheduling
- • Forms and customer inquiries
- • Analytics
- • Payment processing (if applicable)
- These third-party providers may have their own privacy policies governing the use of your information.
Business Services Only
Our services are intended primarily for businesses, warehouses, offices, retail stores, and commercial properties.
Your Rights
- Access your information
- Update or correct your information
- Request deletion of your information
- Opt out of marketing communications
- To make a request, contact us using the information below.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.